The ... elevator wasn't working. So our only option was the stairs, and going through each maze of a floor on foot.

[ elevator doesn't seem like the word she was initially going to use, but it's fine, probably. the closest equivalent, maybe. ]

But... Haha.

Have I really never mentioned her to you? I could've sworn at least a few people have heard about her in passing... You'd probably like her. She's earnest and outgoing. Much friendlier than I am.